Allstate Insurance’

Video collaboration for claims adjustment

A proof of concept to improve the workflow, efficiency and experience of Allstate employees, clients and customers with Cisco’s latest Video and Collaboration Technology.

About

• Nov ’14 - Spring ’15 (5 months)

• CD, PM, 5 designers, technologist

• Cisco consultants, CafeX
  (Cisco technology subcontractor)

• Allstate partners, senior stakeholders and design team

• Projects: 3 (in parallel)

• Audiences: 5

• Budget: $800k