Clients and customers

Below are the organizations and brands I’ve worked with, most of which during my 8 years at frog, spanning a wide variety of industries including telco, technology, media, retail, automotive, healthcare and more.

My interaction with customers started from the moment the business development team had identified a potential customer, it was handed of to my peers and I on the project development side (PM, Engineering, Design) to connect with the customer, share or capabilities and pitch a possible approach for their project/opportunity. Following the pitch and ongoing engagement and conversations, I led planning and scoping of the project including price, people and skills on the project, timeline and deliverables throughout the project. Once the project was signed, I led the project team throughout the design and development process. Typically, I’d have the support of a project manager, taking care of logistics, burn rate, meetings and travel throughout the process and depending on the type of project, I had an engineering partner/lead during the implementation phase.

Besides user experience design, often these projects included close collaboration with senior leadership within the client’s organization on product strategy and roadmap and many of my projects had 1 or more subsequent projects, including implementation of the prosed solution.

While at frog (2007-2016), the scope of these project ranged from teams of 3-30 people, locally and across the globe (US, Europe, Africa and Asia) and a budget of $.5-10M. At Oracle and Microsoft, my projects and teams were larger and included partnership with a handful customers.